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FAQs

How can I order via the website?

1. Browse the design you like. General information were shown below each product.

2. Add your choice into the cart. You may need to pick your preference if there any.

3. Proceed to checkout. 

4. Finally, confirm your shipping information and proceed with payment method.

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Can I customize my order?

Yes! we love new ideas.

Please message us via the "Let's Chat!" button to discuss.

Or Email to: cs@lovemimosafleur.shop

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What payment method do you accept ?

We accepts PayPal and most of the credit cards in the market.

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How do I know if my order is confirmed ?

You will receive a confirmation note and invoice via email once you placed the order.

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How long does it takes to ship ?

Door to Door lead time usually takes 8-18 days. 

It may varies with your location, order type & quantities. 

**** About 10% chance of extra days under custom checking ****

Please message us for rush orders !!

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What's the returns & exchanges policy ?

I gladly accept returns, exchanges, and cancellations

Contact me within: 3 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

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